Clinical & Daily Living Support
Patient Services
Receiving treatment should not, in itself, become a burden for patients and their families.
In addition to providing advanced medical care, we place equal importance on creating a supportive environment that helps patients manage both their treatment visits and their daily lives.
"Living with amyotrophic lateral sclerosis (ALS), a progressive neurodegenerative disease, makes it especially important to preserve both physical and emotional well-being, allowing patients to focus on treatment while maintaining peace of mind throughout their care journey. To optimize and sustain treatment efficacy, patients are required to attend the clinic for five consecutive days during each treatment cycle. For individuals traveling long distances or experiencing physical limitations, this requirement may create significant logistical and emotional challenges. Recognizing that quality care extends beyond the treatment itself, we have established a comprehensive support framework to help address these challenges. Our goal is to reduce barriers to access and ensure that every patient can pursue the most appropriate treatment in a supportive and comfortable environment."
Support for Japanese Patients
Support for Patients Residing in Japan
We offer support designed to ease the physical demands of long-distance travel and to address concerns related to family members accompanying patients during treatment. By minimizing travel-related stress as much as possible, patients can spend their five-day intensive treatment period in a comfortable and supportive environment.
Patients enrolled in Japan’s Long-Term Care Insurance or National Health Insurance programs may be eligible for partial insurance coverage.
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On-Site Accommodation
To ensure a comfortable stay for patients with ALS, our accommodation facility offers electric wheelchair rentals and is equipped with medical-grade air mattresses to support prolonged periods of bed rest.
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Professional Caregiver Support※
Based on each patient’s condition and preferences, we can arrange qualified caregiving staff as needed. Assistance with personal care and activities of daily living is available throughout the stay, helping to ensure a safe and supportive environment in which patients can focus on their treatment.
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Rehabilitation※
During the treatment period, patients receive rehabilitation therapy from qualified therapists, with programs designed at an appropriate intensity to help maintain physical function.
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Transportation Services※
Depending on each patient's condition and individual needs, we can arrange a range of transportation options, including standard transfers, private medical transport, wheelchair-accessible vehicles, and vehicles equipped with oxygen support.
※All costs are the patient’s responsibility.
"A stay in an unfamiliar environment can be stressful. However, having experienced staff nearby provides reassurance for both patients and their families, allowing everyone to rest. Freed from concerns about transportation, meals, and daily care, patients can conserve their energy and focus on recovery and well-being. Our approach extends beyond intravenous therapy to ensure that every aspect of the stay supports comfort, recovery, and quality of life."
Support for International Patients
Support for Patients Residing Outside Japan
We provide comprehensive support for patients traveling from overseas, ensuring they can focus entirely on their treatment without concern from the pre-arrival stage through to their return home. Our assistance covers all aspects of the process, from administrative procedures to daily living support throughout their stay.
※All services listed below are optional and available at an additional cost.
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Medical Visa Support
We assist with complex immigration procedures to ensure a smooth and timely start of treatment in Japan.
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Guarantor Services
We act as a guarantor organization for medical visa applications, working in coordination with medical institutions to ensure a smooth and efficient process for patients traveling to Japan.
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Airport Transfer※
Upon arrival, we can arrange private ambulance transport, wheelchair-accessible vehicles, or oxygen-equipped vehicles according to each patient’s condition and needs, ensuring safe transfer from the airport to the accommodation.
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Optional Support※
The following optional services are available upon request:
medical interpretation,
accommodation arrangements (monthly apartments or hotels),
transportation during stay,
private ambulance services,
and pocket Wi-Fi rental.
※All costs are the patient’s responsibility.
Guided by the belief that healthcare knows no borders, we combine advanced medical care with attentive hospitality and are committed to supporting each patient as a trusted partner in Japan, ensuring they never feel alone throughout their journey.
During & After Treatment Support
Outpatient and Post-Discharge Support
Even after you return home following treatment at our clinic, we provide ongoing support to help you maintain a dignified daily life and sustain the benefits of treatment in your everyday environment.
※All services below are self-pay.
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Follow-up Consultations
If you have any concerns or changes after treatment, our staff will carefully assess your condition and, when needed, coordinate with medical professionals to provide ongoing support throughout your recovery period.
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Follow-up Scheduling
We arrange follow-up appointments and adjust schedules based on your stay and travel plans, taking transportation and accommodation needs into account to provide flexible, individualized support.
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Home Care Coordination Support
We coordinate with local healthcare providers, primary care physicians, and care services to ensure safe, continuous care after you return home, with tailored support for long-distance or ongoing care needs.
In daily life with ALS, rehabilitation goes beyond simple training. Professional support helps maximize current abilities in practical activities such as eating, toileting, and dressing, while also building patients’ confidence. Nighttime monitoring further supports family caregivers’ rest and helps maintain overall balance in daily life.
Our role extends beyond providing medical care. We aim to support a calm and secure daily life for patients and their families throughout the treatment journey.
